FREQUENTLY ASKED QUESTIONS ABOUT ONLINE GIVING:
Is it safe to give online?
Yes. In many ways giving online is safer than writing a check in that an electronic gift cannot be lost or stolen. Online giving transactions are processed through a secure service provider. All transactions go directly the church’s bank account.
Why use online giving?
Online giving is a convenient and secure way for donors to give. It is cost effective for the church as it eliminates the manual processing of paper checks and cash.
Can I give using my credit card or debit card?
Yes. You can give online using credit or debit cards.
Can I give using my checking account?
Yes. You can give online using direct withdrawal from a checking account.
Who has control and access to my online giving records?
You alone have control and access to your online account. The MNYBA receives notification when your online gift is made so it can be received and recorded properly.
There is the option to “Create an Account” on the giving page. What are the advantages of creating an account?
- Ability to view your online giving history.
- Ability to set up recurring gifts.
- Ability to save payment profiles, which allows your payment information to be saved so you won't have to enter it every time you wish to make an online gift.
- Ability to Login quickly with a password.
Can I make a one-time contribution?
Yes. The system allows you the option of making a one-time contribution.
Can I make recurring gift contributions?
Yes. The system allows you the option to set up a recurring contribution, one scheduled to be charged to your credit or debit cart at dates and intervals specified by you. You have the option of giving weekly, twice a month, every two weeks, once a month, or once a quarter. You have control to start a recurring gift, change it, or cancel it anytime.
Can I change my personal account information once I have set it up?
Yes. Simply log into the system using your user name and password and make the necessary changes in the system.
Can I review my online giving history online?
Yes. The site will allow you to view the history of your online giving. Please note that any contributions you make with a regular check or cash will not be reflected on your online record and therefore the online history report should not be used for tax purposes.
Will I still receive regular contribution statements from the church?
Yes. The MNYBA will mail or email contribution statements to you for tax purposes.
When will contributions be taken from my account?
Contributions will be taken from your specified account within 48 business hours of the date you requested and will be deposited directly into the MNYBA's bank account. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
How will I know that I set up my gift correctly?
Immediately after submitting your contribution, you will receive an e-mail confirmation from our online service provider – SimpleGive.
Are there any donor fees involved with online giving?
No. You will not pay any fees with an online gift. The full amount of your gift will be tax deductible.
Are there any administration fees involved with online giving?
Yes. The MNYBA pays a small percentage of each gift as a merchant fee for each online gift from a credit or debit card. Because of this fee, we would discourage the use of credit or debit cards when making very large gifts if the donor has other payment options available.