Frequently Asked Questions
Our building is located on the Upper West Side of Manhattan, just one subway stop from Times Square. This central location provides easy access to ministry sites throughout New York City.
Teams typically use the NYC subway, buses, or walk to nearby ministry locations. We recommend using contactless payment options for public transportation.
We do not provide parking. Teams driving into the city should plan to use public parking garages or street parking where available.
Housing is located on the fifth floor of a six-story building with no elevator. Stair access is required.
Yes. The minimum age to stay in MNYBA housing is 13 years old at the time of check-in.
Yes. The building is secure and includes standard safety measures such as fire alarms and emergency exits. MNYBA staff are available to provide guidance and support during your stay.
Beds, blankets, and pillows are provided. Teams must bring their own sheets, pillowcases, towels, and personal toiletries.
Yes. Restrooms are shared and are designated separately for men and women.
Yes. Teams may use the kitchen for simple breakfasts and lunch preparation. The kitchen is not suited for preparing dinner meals.
Laundry is not available in the building. However, there are laundromats located nearby.
Yes. Wi-Fi is available throughout the building for team use.
Start by reviewing this page and submitting a Housing Request. Approved teams will receive a confirmation email with next steps.
Deposits and final payments are collected after a team is approved. Specific pricing and payment details will be outlined in your invoice.
After approval, team leaders will review and acknowledge the Housing Agreement, Reservation Acknowledgment, Hold Harmless / Liability Waiver, and House Rules / Code of Conduct.
Yes. Cancellations are permitted according to our housing policies.
Mission House Refund Policy
Cancellations made 30 or more days prior to your stay: Full refund minus a $50 administrative fee.
Cancellations made 14–29 days prior: The 25% deposit is forfeited; the remainder is refunded.
Cancellations made less than 14 days prior: No refund, though partial credit toward a future booking may be offered.
For groups larger than 15 people, the 25% deposit will be forfeited if cancellation occurs less than 30 days prior to the lodging date, regardless of other timeframes.
Yes. All teams must follow the House Rules and Code of Conduct. Failure to comply may result in removal from housing.
Please email admin@mnyba.org with any housing-related questions.
